FIND THE SWEET SPOT BETWEEEN QUALITY & AFFORDABILITY

The call center is your front line of customer support. Give teams everything they need to shine, in a headset that hits the sweet spot between quality and affordability. All-day comfort. Total reliability. Acoustic protection and voice optimization. Noise cancelling so customers hear clearly. And exceptional value. The Poly EncorePro 300 Series is good for workers, callers and your bottom line. Make the most of every call—and your investment.

KEY FEATURES:

• FLEXIBLE MICROPHONE BOOM: Give your teams and customers high quality audio with a flexible noise cancelling microphone
• ACOUSTIC PROTECTION: SoundGuard is the acoustic limiting technology used in all Poly communications headsets to protect against Acoustic Shock by limiting sounds to below 118dBA
• ALL-DAY COMFORT: Soft, replaceable ear cushions and lightweight design
• VOICE-OPTIMIZED FREQUENCY RESPONSE: Create clearer and better conversations with voice-optimized frequency response
• FOLD-FLAT EARPIECES: Help agents stay responsive and comfortable with ear cushions that fold flat for quick answering and around-the-neck comfort between calls
• QUICK DISCONNECT (QD): for proven durability, multiple connectivity and walkaway convenience. Tested to more than 30,000 cycles
• WEARING STYLE CHOICE: Choose binaural (HW320) for immersive audio experience or monaural (HW310) for those who prefer to leave one ear open
• HEARING PROTECTION: SoundGuard: Acoustic limiting for protection against sounds above 118 dBA. 
•  2-year replacement warranty against manufacturing defects

Product Variants:

• HW310 Over-the-head Monaural Noise-canceling
• HW320 Over-the-head Binaural Noise-cancelling